Welcome to May
This month, we celebrate 42 years of service.
Our campus continues to change with the spring as we look to stay connected on our 10-building campus. May is typically the time of year for school graduations and the end of academic year activities. We are proud to have our own, original owner, Ken Pohlman being recognized by Concordia University with an Honorary Doctorate on May 6, 2017. We are very proud of Ken’s accomplishments over his career, and this designation speaks volumes to his professional achievements and service to his church and community.
Midwest Laboratories continues to grow with help and support its employees and customers. Thanks again for all of you who make Midwest Laboratories a great company.
Our IT staff continues to look at our network and install enhancements to better serve the data processing needs of our internal lab analysts as well as our clients. Work is in the process to provide our 10-building campus a robust system for data processing and backup of data. Also, we are adding additional server capacity to facilitate future growth for report distribution and website accessibility of data for our clients.
Our laboratory staff continues to look for ways to improve current analysis processes. One of the everyday areas here is updating instrumentation. In 2016, our management team made it a priority to look closely at all of the laboratory areas and develop a plan for updating equipment in each area with respect to sample volumes and analysis turnaround time. Through this process, we have identified some areas that have been upgraded with new equipment and methodologies. The result of this action has been a noticeable improvement in turnaround time in some areas and a more sustainable approach to keeping costs down.
A Closer Look at Clients
One of the best parts of my job is the fact I get to listen to our workers talk about their interaction with customers each day. Every day, our employees talk about the clients they serve and look at ways to better answer their questions and address their needs for laboratory analysis results. We want to be there for our customers, and we like to see and hear about our customers’ success in the local and national news media. From our operations staff to laboratory personnel, to customer service, to our management team, we all work to serve, our clients. We recognize that our customers have many options when it comes to laboratories, but the fact that they partner with us speaks volumes. We want to take this time and thank you, our clients for 42 years of business.
Building Tomorrow Together
Brent Pohlman | President